Frequently Asked Questions
General Information
What services do you offer for pet import and export?
We provide comprehensive services for importing and exporting pets, including all necessary documentation, obtaining import and export permits, arranging transportation, and ensuring your pet’s safety and comfort throughout the journey. Our services also include pet passports, compliance with international travel regulations, travel crates, pet hotels, and flight arrangements. Feel free to contact us to learn more about our services.
What types of pets can you help transport?
We specialise in the transportation of dogs and cats. Unfortunately, we are unable to accommodate other types of pets at this time.
What are your operating hours and contact information?
Our office operates Monday to Friday from 9 AM to 6 PM. You can reach us via phone at +66 94 9191 654 or email us at info@petrelocationthailand.com. You can also fill out our contact form or reach us on WhatsApp using our number or Line: @petrelocation.
Importing Pets to Thailand
What documents are required to import pets into Thailand?
To import pets into Thailand, you need a valid health certificate issued by a licensed veterinarian, a rabies vaccination certificate, and an import permit from the Thai Department of Livestock Development. We can guide you through the process to ensure all documents are in order and arrange safe travel to Thailand through our services.
What vaccinations and health checks are needed?
Your pet must be vaccinated against rabies at least 30 days before travel but not more than one year prior. Other vaccinations may also be required depending on the country of origin. A thorough health check by a licensed veterinarian is essential to ensure your pet is fit for travel.
How do I apply for an import permit?
We handle the application process for the import permit on your behalf. You will need to provide us with the necessary documents, including your pet’s health certificate and vaccination records. We’ll submit the application and keep you informed throughout the process.
Are there any breed restrictions?
Certain breeds may be subject to restrictions or additional requirements. It’s best to check with us for the most current information regarding breed-specific regulations.
What are the quarantine requirements?
Thailand does not have mandatory quarantine for pets coming from most countries, provided all import requirements are met. However, pets from certain countries may need to undergo quarantine. We will advise you based on your specific situation.
Exporting Pets from Thailand
What documents are required to export pets from Thailand?
To relocate your pet from Thailand, you will need a health certificate from a licensed veterinarian, an export permit, and a rabies vaccination certificate. Other documents may be required depending on the destination country.
What vaccinations and health checks are needed?
Your pet must be up-to-date on all vaccinations, including rabies. A health check by a licensed veterinarian is required to ensure your pet is healthy and fit for travel. Additional vaccinations may be required based on the destination country’s regulations.
How do I apply for an export permit?
We take care of the export permit application process for you. You’ll need to provide us with your pet’s health certificate, vaccination records, and any other required documentation. We’ll handle the rest and keep you updated.
What are the quarantine requirements in the destination country?
Quarantine requirements vary by country. Some countries require pets to undergo quarantine upon arrival, while others do not. We will provide you with detailed information based on your destination and assist you in preparing for any quarantine requirements.